Refund policy

FOLLOWING PAGE APPLIES TO ONLINE PURCHASES ONLY.

In store sales follow the policy written on store given receipt.

What is your refund policy?

CUSTOM ORDERS, ANY PERSONALIZED JEWELRY including but not limited to GRILLZ, CUSTOM CHARMS, ENGRAVED JEWELRY are NON-REFUNDABLE.

FOLLOWING PAGE APPLIES TO ONLINE PURCHASES ONLY; We offer 30 days full money back guarantee if you are not satisfied with your order, provided:

• the item is in its original condition
• the item does not have any scratches or marks
• the original TAGS have not been cut from the item
• the item is not altered in any way

Please allow us 7 days after we receive the item back, to deposit the refund, for verification and processing.

How do I make a return?

Please call us at 702-567-1700 or send a return request by clicking here . You will be emailed a return label. Please use only that return label for shipping your order back to us.

Who pays for the return shipping?

You will be charged for the return shipping which will include the shipping insurance as well. Insurance bought will cover the value of your order. The refund shipping amount will be subtracted from your refund.

What is your exchange policy?

We will happily do a one time exchange for your order with a different item you like of equivalent value or more ( the extra difference must be paid for merchandise of higher value) within 30 days of the PURCHASE.